This Privacy Policy explains how SIA “KIBERTELPA” (registration No. 43603047066, legal address: Mārupe Municipality, Sala Parish, Silmalas, “Ozoli”, LV-2105; e-mail: janis@kibertelpa.lv; phone: +371 26 079 974) processes personal data when you use kibertelpa.lv and related services.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Latvia.
1. Controller
The data controller is SIA “KIBERTELPA”. For privacy questions, contact us at janis@kibertelpa.lv or via the contact form.
2. What data we collect
Depending on how you use the website, we may process:
- Contact form data — first name, last name, e-mail, phone (optional), company name (optional), message content;
- Technical data — IP address, browser type, device information, pages visited, approximate location derived from IP (via analytics, if consented);
- Cookie and similar technology data — see our Cookie Policy.
We do not intentionally collect special categories of personal data through this website.
3. Purposes and legal bases
- Responding to enquiries (contact form) — legitimate interests (Art. 6(1)(f) GDPR) and/or steps prior to a contract (Art. 6(1)(b));
- Providing and securing the website (session, CSRF protection) — legitimate interests (Art. 6(1)(f));
- Website analytics (Google Analytics) — only with your consent (Art. 6(1)(a)); you may withdraw consent at any time;
- Legal obligations — where required by law (Art. 6(1)(c)).
4. Contact form and CRM
Messages submitted via the contact form are processed to reply to your request. Data may be forwarded to our customer management system (CRM) hosted in the EU/EEA for handling enquiries and potential cooperation.
5. Recipients and processors
Data may be shared with:
- IT hosting and infrastructure providers needed to run the website;
- CRM / business tools used to manage enquiries;
- Google Ireland Limited / Google LLC — Google Analytics, only if you accept analytics cookies;
- Public authorities, where required by law.
We require processors to process data only on our instructions and with appropriate safeguards.
6. Retention
- Contact enquiries — typically up to 24 months after the last communication, unless a longer period is needed for a contract or legal claim;
- Analytics data — according to the settings of the analytics tool and your consent;
- Technical logs — for a short period needed for security and diagnostics.
7. Your rights
You have the right to request access, rectification, erasure, restriction of processing, data portability (where applicable), and to object to processing based on legitimate interests. Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
You also have the right to lodge a complaint with the Data State Inspectorate of Latvia (www.dvi.gov.lv).
8. International transfers
If tools (e.g. Google Analytics) transfer data outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses and vendor settings, where applicable.
9. Children
The website is intended for business users and is not directed at children under 16.
10. Changes
We may update this Privacy Policy. The current version is always published on this page with the “Last updated” date.